Effective Date: 1 Jan 2025

​

Rockfort Technologies ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website ("Website") and our products, including the Rockfort LLM Scanner (collectively, the "Services").

​

1. Information We Collect

We collect information to provide, improve, and secure our Services. The types of information we collect include:

​

1.1 Information You Provide

​

• Account Information: When you create an account, we may collect your name, email address, company name, and other contact details.

​

• Customer Support: When you contact us for support, we may collect information about the issue you are experiencing and any other information you choose to provide.

​

1.2 Automatically Collected Information

​

• Usage Data: We collect information about your interactions with the Website and Services, such as IP address, browser type, operating system, pages visited, and time spent on pages.

​

• Device Information: We collect data about the device you use to access our Services, including hardware model, operating system, and unique device identifiers.

​

• When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

​

1.3 Information Collected Through the Rockfort LLM Scanner

​

• Scanned Data: The Rockfort LLM Scanner processes input data you provide for scanning and analysis. We take special care to ensure compliance with data protection laws. Input data is retained only temporarily for processing and is deleted immediately after the scanning process, unless you explicitly authorize storage for future use. We do not access the content of scanned data beyond what is required to complete the analysis.

​

• Logs and Metadata: We may collect non-identifiable metadata, such as timestamps and error logs, to enhance product functionality, detect bugs, and maintain security. This data is anonymized and does not include the content of the scanned inputs.

​

• Compliance Measures: All data processing by the LLM Scanner complies with applicable privacy regulations, including GDPR, CCPA, and other global standards, ensuring your data is handled securely and transparently.

​

2. How We Use Your Information

​

We use the information we collect to:

• Provide, maintain, and improve our Services.

• Process transactions and manage accounts.

• Respond to your inquiries and provide customer support.

• Enhance security and detect fraud or unauthorized access.

• Comply with legal obligations and enforce our terms.

​

3. How We Share Your Information

​

We do not sell your personal information. We may share your information in the following circumstances:

• With Partners: We may share anonymized and aggregated data with our trusted partners for purposes such as analytics and improving service quality. This data cannot be used to identify you personally.

​

3.1 Service Providers We work with third-party providers who assist us in operating the Services, such as hosting providers, analytics services, and customer support platforms. These providers are contractually required to protect your information and use it solely for the purposes specified by us.

​​​

3.2 Legal Requirements We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with a legal obligation.

• Protect and defend our rights or property.

• Prevent fraud or address security issues.

• ​

3.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

​

4. Data Retention

​

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For account information, we retain data until you request deletion or terminate your account.

 

For data processed by the Rockfort LLM Scanner, we retain it only temporarily for processing and delete it immediately after the scan unless you have explicitly authorized storage. Data processed by the Rockfort LLM Scanner is retained only temporarily to perform the scan and is deleted immediately afterward unless you opt to store it.

​

5. Your Rights and Choices

​

Depending on your location, you may have the following rights:

• Access and Correction: You can request access to the information we hold about you and ask us to correct inaccuracies.

• Deletion: You can request the deletion of your personal information, subject to legal obligations.

• Data Portability: You may request a copy of your data in a portable format.

• Opt-Out: You can opt out of marketing communications by following the instructions in those communications or contacting us.

To exercise these rights, please contact us at info@rockfort.ai.

​

6. Security

We implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Despite these measures, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

​

7. Third-Party Links

Our Website and Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

​

8. International Data Transfers

If you are accessing our Services from outside the United States, your information may be transferred to and processed in the United States or other countries where we or our service providers operate. We adhere to standard contractual clauses and implement additional safeguards to ensure the protection of your data in compliance with applicable data protection laws. We adhere to standard contractual clauses and other safeguards to protect your information during such transfers.

​

9. Children’s Privacy

Our Services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

​

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top indicates when the policy was last revised. We encourage you to review the policy periodically for updates. If we make significant changes, we will notify you via email or through the Services.

​

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Rockfort Technologies
info@rockfort.ai

​

By using our Services, you acknowledge that you have read and understood this Privacy Policy.